Welcome to kulalicollections.com. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. About Us

Kulali Collections is an Indian-based brand that offers imitation, oxidised, and fashion jewellery through our online store.

2. Product Information

• Product images and descriptions are provided as accurately as possible.
• Slight differences in colour, size, or finish may occur due to photography or screen variations.
• Product availability is subject to change without prior notice.

3. Pricing

• All prices are listed in Indian Rupees (₹ INR) and include applicable taxes unless stated otherwise.
• Prices may change without prior notice.

4. Orders & Shipping

• Orders are typically processed within 1–3 business days.
• Delivery timelines vary depending on your location and courier.
• Tracking details will be provided once the order is shipped.
• We are not responsible for courier delays or unforeseen delivery issues.

5. Returns & Refunds

• Returns are accepted only for:
  • Damaged products
  • Incorrect items sent
• Requests must be made within 3 days of delivery, along with photos.
• Refunds are processed after inspection and can be issued as a refund or store credit.
• Returns are not accepted for:
  • Color/size mismatch
  • Change of mind

6. Order Cancellation

• Orders can be cancelled before they are dispatched.
• Cancellations are not possible once the order is shipped.

7. Payments

• Payments are processed securely via Razorpay and other supported gateways.
• We do not store any card or banking details on our servers.

8. Intellectual Property

All logos, images, content, and product designs on our website are the property of Kulali Collections. Reuse, reproduction, or redistribution without written permission is prohibited.

9. Limitation of Liability

Kulali Collections shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability is limited to the purchase value of the product.

10. User Account & Responsibilities

• You are responsible for maintaining your account and password.
• Any misuse or fraudulent activity may result in suspension or legal action.

11. Governing Law

These terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of [Insert Your Business Location].

12. Contact Us

For any queries or concerns, contact us at:
📧 Email: kulalicollections@gmail.com
📱 WhatsApp: +91-80153 40020
🕘 Business Hours: 9 AM – 7 PM IST